What are we going to use your data for?
In general, your personal data will be used to be able to interact with you and to provide you with our services.
Likewise, they can also be used for other activities, such as sending you advertising or promoting our activities.
Who will know the information we ask for?
In general, only the personnel of our entity that is duly authorized will be able to have knowledge of the information that we request.
Likewise, those entities that need to have access to it so that we can provide our services may have knowledge of your personal information. For example, our bank will know your data if the payment for our services is made by card or bank transfer.
Likewise, those public or private entities to which we are obliged to provide your personal data due to compliance with any law will have knowledge of your information. To give you an example, the Tax Law requires you to provide the Tax Agency with certain information on economic operations that exceed a certain amount.
In the event that, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.
How long are we going to keep your data?
We will keep your data during our relationship and as long as we are required by law. Once the applicable legal deadlines have expired, we will proceed to eliminate them in a safe and environmentally friendly way.
What are your data protection rights?
You can contact us at any time to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship has ended, if this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and it can be useful in certain situations.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, in order to identify you.
In the offices of our entity we have specific forms to request these rights and we offer you our help to complete them.
To learn more about your data protection rights, you can consult the website of the Spanish Agency for Data Protection (www.agpd.es).
Can you withdraw if you change your mind at a later time?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were once interested in receiving publicity for our products or services, but you no longer wish to receive more publicity, you can let us know through the form of opposition to treatment available at the offices of our entity.
In case you understand that you rights have been neglected, where can you make a claim?
In case you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Agency for Data Protection, through any of the following means:
Electronic office: www.agpd.es
Spanish Agency for Data Protection
C / Jorge Juan, 6
Tel. 901 100 099
Tel. 91 266 35 17
Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.