Finding the best possible solution for your needs is a challenge for us
We design and build the most appropriate systems for each case, based on our extensive knowledge and experience regarding the product and its installation, ease of operation, efficiency and a high level of service.
Our goal is to provide the customer with the most affordable solution, both maintaining a close collaboration and following a quality cycle, which starts from advice, design and assembly, to prolonging the useful life of the equipment, passing through service and maintenance and all this taking into account the economic and safety aspects, as well as the environment and people.
We design the projects of each installation, carrying out customized technical studies for the execution of the installation and offering customized solutions. The “turnkey” construction service allows us to take care of the entire installation process always under a fixed budget and an agreed delivery time.
We deal with the following stages:
We are aware of the importance of a maintenance plan in refrigeration installation, that is why at Tefrigo we establish a consensual and personalized action protocol to the needs of each client. For this, our Technical Assistance and Maintenance team has a high qualification and experience in the sector.
At first, we offer a support service during the guarantee period, which is complemented by a regular maintenance and support service governed by contractual agreements. Among the points of service, the precision of the systems, preventive tests, the adjustment of energy consumption and the prolongation of the useful life of the equipment
The client has at his disposal the assistance of our qualified staff 24 hours a day.
Moreover, from within our team of Technical Assistance and Maintenance personnel we offer:
With the development of our own software system, we are able to maintain a permanent surveillance of your facilities, anticipating breakdowns and / or reducing their consequences.
We have at your disposal, 24 hours during 365 days a year, staff dedicated to solving breakdowns and inquiries about the operation of the installations. The Technical Assistance and Maintenance department is in permanent communication with our mobile technical service units, being able to provide service online or on site, depending on the problem or query.
One of the reasons why we make significant investments in software is to be able to carry out this service, allowing us to carry out historical temperature checks, control of refrigerant levels, alarms, defrosts, maneuvers, etc. In addition, we have a history of breakdowns to guide our technicians in each of our clients’ installations, being able to give a personalized service.